Privacy Policy

Last Updated: May 19, 2026

This Privacy Policy describes how Rexolia (the "Site", "we", "us", or "our") collects, uses, protects, and discloses your personal and operational information when you visit, utilize our SaaS platform modules, or make use of our connected business infrastructure Services (collectively, the "Services").

By accessing or using any part of our platform or public marketing sites, you acknowledge and agree to the practices outlined in this policy. If you do not agree with these terms, please refrain from creating a workspace or interacting with our Services.

1. Information We Collect

To maintain service availability, secure account boundaries, and provide an integrated business hub, we collect various types of information from and about you depending on your level of platform interaction:

A. Information You Provide Directly

  • Account Credentials: Full names, business email addresses, password hashes, and contact phone numbers used during user registration.
  • Corporate Profile Information: Business or legal entity names, company addresses, VAT numbers, localization preferences, and configuration profiles.
  • Support Logs: Information, support tickets, screenshots, or feedback parameters you transmit directly when communicating with our engineering team.

B. Information Collected Automatically

  • Usage Data & Performance Metrics: IP addresses, unique device identifiers, browser types, log-in durations, operating system versions, and structural platform action paths.
  • Tracking Technologies: Essential operational cookies, web beacons, and local browser storage objects to maintain session states, preserve active UI themes, and secure authentication tokens across visits.

2. How We Use Your Information

We utilize the collected metrics and data parameters for explicitly operational, security, and administrative purposes:

  • Service Delivery: Setting up workspaces, establishing CRM isolation boundaries, processing transactions, hosting data streams, and running background cloud logic.
  • Account Communication: Transmitting transactional emails, security patches, billing invoices, system maintenance updates, and operational support answers.
  • Platform Security & Optimization: Monitoring system health, protecting our database architecture from malicious code, preventing automated scraping/DDOS activity, and refining UI layouts based on performance logs.
  • Legal Compliance: Enforcing our terms of service, defending intellectual property parameters, and complying with global financial auditing standards.

3. Cookies and Persistent Storage

Our SaaS platform relies on secure cookies and browser local storage mechanisms to guarantee core usability. We use Essential Cookies to verify your active session token and protect database configurations from cross-site request forgery attacks.

You can choose to instruct your browser to refuse all cookies or notify you when a cookie is sent. However, because our session states rely natively on these tokens, disabling cookies will prevent you from successfully authenticating or accessing your application workspaces.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information or company metrics to third-party ad networks or brokers. We only disclose specific data configurations to verified service entities under clear contractual parameters:

  • Infrastructure Partners: Secure cloud host providers, server cluster operators, database management systems, and object storage layers required to host your workspaces.
  • Payment Gateways: Secure, fully compliant third-party payment infrastructure providers utilized to process subscription charges and encrypt credit card data over technical networks.
  • Legal Actions: Situations where disclosure is mandatory to comply with a valid court order, administrative subpoena, or regulatory legal process.

5. Security and Data Retention

We implement enterprise-grade structural protections, database isolation parameters, and continuous encryption protocols to safeguard your assets. However, please acknowledge that no digital cloud environment or transit routing matrix can be guaranteed as absolutely unbreachable.

We retain your personal metrics and operational workspace logs for as long as your account remains active or as required to meet legal tax auditing, corporate compliance framework, and operational reporting obligations.

6. Children's Privacy

Our SaaS platform and business automation infrastructure are built and intended exclusively for adult professionals and business entities. We do not knowingly collect or store personal data streams from children under the age of 16. If we discover such records have been mistakenly indexed, we will delete them immediately from our active production nodes.

7. International Data Transfers (GDPR Compliance)

Your data parameters may be transferred to, stored on, and processed by servers located outside your local state, country, or administrative province. For European Union residents, we handle all database records, user metrics, and cluster node configurations in strict alignment with the General Data Protection Regulation (GDPR) framework guidelines.

You possess the right to access the data records we store, request immediate structural corrections of inaccuracies, object to automated analytical workflows, or demand the total deletion ("right to be forgotten") of your workspace profiles.

8. Changes to This Privacy Policy

We reserve the absolute right to update, modify, or rewrite this privacy document at any time to reflect cloud infrastructure upgrades or regulatory requirements. Any structural adaptations will be published directly to this page with an updated "Last Updated" timestamp. We encourage you to review this page periodically to remain informed about how we safeguard your metrics.

9. Contact Us

If you have any questions about this Privacy Policy, your rights, data handling metrics, or require system data extraction assistance, please open a communication ticket directly through our contact page or email our support desk at:

support@rexolia.com